Patient Resources

Preparing For Surgery

When preparing for your procedure, here are a few friendly reminders designed to make your experience as smooth as possible. Our office will call you the day before your procedure to go over all the necessary instructions.

Surgery Information

Pre-Operative Testing

Blood work and an electrocardiogram (ECG) must be done on anyone 50 years of age or older. These tests are also required, regardless of age, if you have a history of bleeding, diabetes, anemia, high blood pressure, heart disease, liver problems, and/or obesity. Please contact your surgeon for more information on how to schedule these tests.

Medications

Unless directed by your surgeon or physician, please stop taking the following medications prior to surgery: Stop 2 weeks prior to surgery Monoamine Oxidase Inhibitors (ex. Marplan, Parnate, Nardil, Selegiline) Stop 1 week prior to surgery Diet Pills Herbal Supplements Non-Steroidal Anti-Inflammatory Drugs (ex. Aspirin, Ibuprofen, Naproxen, Celebrex) Do NOT take the day of surgery Insulin Diuretics (water pills) Oral Diabetic Medications

The Day BEFORE Surgery

  • If you have not already done so, fill out all of your pre-operative paperwork.
  • You will be contacted by a member of our staff before 3 pm with your check-in time. Please inform them if you have had allergic reactions to any medications or latex in the past (ex. rash, hives, fever, swelling, shortness of breath, throat closing, etc.).
  • Do not eat anything 10 hours before your check-in time.
  • You may have water only (no other liquids) up to 4 hours before your check-in time.

The Day OF Surgery

Wear loose fitting clothing and flat, slip-on shoes the day of your surgery. We recommend wearing a zip or button down top. Remove all jewelry (including all body piercings) and do not wear any makeup, perfume, contact lenses, false eyelashes, or clip-in hair extensions. If you are on any medications for gastric reflux, high blood pressure, high cholesterol, or an irregular heartbeat, take them with a small sip of water the morning of surgery. If you are diabetic, please check your blood sugar. Those with asthma should bring their inhalers with them to the surgery center. If your check-in time is at 6:30 a.m., please be aware that the front door does not open until 6:25 a.m. It is important that you remain flexible on the day of your surgery as you may be called to come in earlier or later than you original check-in time should your surgeon be running ahead of or behind schedule. Upon arrival to the center, present your completed paperwork, photo identification, and insurance card(s) to the receptionist. After you are brought back into the pre-operative area, your nurse will have you sign three surgical consents and change into a surgical gown. If you are a woman of childbearing age, or have had a menstrual period within the last 5 years, you will be asked to provide a urine sample at that time (unless you have had a hysterectomy). You will get to talk to your surgeon and anesthesiologist in the pre-operative area before your surgery.

Transportation To and From the Center

We require that you have someone over the age of 18 with you the first 24 hours after surgery to assist with your care. It is preferred, and highly recommended, that the person who will be taking care of you after your surgery also be the person transporting you to and from the center on the day of your surgery. That person must accompany you inside to sign a caregiver acknowledgment form and receive discharge instructions from the pre-operative nurse. This whole process may take up to an hour. Please bring only one person with you to the surgery center. Your ride may leave the center during your surgery. They will be notified either verbally or via message at the contact number they provide when your surgery is done. However, they must be available to pick you up within one hour of that notification. Inform your ride that, when picking you up from recovery, there are two parking spots designated “Patient Loading Only” and a small waiting area located on the south side of the building. For patient privacy reasons, we discourage visitors in the actual recovery area. If your ride is unable to be here within 90 minutes of receiving notification that your surgery has been completed, you will be billed $50 every 30 minutes for additional staff and resources needed to provide your care.

Recovery at the Center

You will spend a minimum of 45 minutes in recovery. You will be kept in recovery until all your vital signs are stable, discharge criteria has been met, and the physician has deemed you medically stable for discharge. If you feel you need additional time in recovery beyond when the physician deems you medically stable for discharge, you will be billed $50 every 30 minutes for additional staff and resources needed to provide your care. Depending on availability, you may have the option to transfer to an overnight recovery care center, the cost of which ranges any here from $750 to $1,500. If you feel an overnight recovery better suits your needs, please call the surgery center as soon as possible, but at least prior to the day of surgery, so necessary arrangements can be made. In the event of an emergency, staff will initiate and perform all resuscitative measures and 911 will be called.

Nausea & Drowsiness

It is common to experience nausea after receiving general anesthesia. Should you experience nausea while in recovery, your nurse and anesthesiologist will do everything possible to alleviate your symptoms. However, please be aware that nausea can sometimes persist for up to 24 hours following surgery despite anti-nausea medications. To decrease the likelihood of nausea, do not take any oral medications on an empty stomach. Drowsiness may last for 12-24 hours after receiving general anesthesia. This is a common side effect of anesthesia and medications used for pain and nausea. You are advised to go directly home to rest or sleep. Following anesthesia, you may experience some time distortion or memory loss. A long period of time may feel much shorter or you may not remember being in recovery or the ride home. To download and print the forms click the links below:

General Post-Operative
Information and Instructions

  • Headache, vague soreness, and stiffness are common after anesthesia. If you have any questions regarding your anesthesia, please call your surgeon.
  • You may experience a mild sore throat for 24-36 hours following general anesthesia. Lozenges, popsicles and cold fluids may provide some relief.
  • When you feel like eating, start with fluids (soup, Jell-O, etc.) and progress to a normal diet as tolerated. Stay away from fatty or protein-rich foods your first meal as these are harder for the stomach to digest right after surgery. Please also be aware that taking medications on an empty stomach may cause nausea.
  • After surgery, you may start taking your prescribed pain medication or muscle relaxer as soon as you are discharged from the surgery center. It may be helpful to bring these with you to the surgery center to take in your vehicle on the way home if needed. If you have been prescribed both a pain medication and muscle relaxer, it is strongly recommended that you do not take both at the same time but rather at least an hour apart. Since you will receive intravenous antibiotics during your surgery, you may begin your prescribed oral antibiotic the morning after surgery.
  • If you become constipated after surgery, or normally have trouble with bowel movements, you are advised to increase your fiber consumption, stay hydrated, and consume three glasses of prune juice daily.
  • It is important to get up and walk after your surgery to prevent blood clots. Getting up to use the bathroom and a short walk around the house every few hours during the day is sufficient. You may be given compression stockings on the day of surgery to wear post-operatively. If so, these must be worn for at least the first two days after surgery. If your surgeon sends you home with a compression device, please use it while you are relaxing in a chair or bed and return the unit at your first post-operative appointment.
  • For the first few days after surgery, please remember to deep breathe and cough every couple of hours to prevent postoperative pneumonia. This may be uncomfortable, so try to do your deep breathing exercises about 30 minutes after taking your pain medication. It will also help to hold a pillow gently against your incision while coughing.
  • Until you are released by your surgeon and are no longer using prescription pain medication, do not drive, operate machinery, sign legal documentation, or anything else that requires concentration or precision work. Also, do not drink alcohol or use drugs other than those prescribed by your doctors. If you are still using your prescription pain pill or muscle relaxer, you will need to arrange transportation to your post-operative appointment.
  • Do not remove any dressings or shower unless directed to do so by your surgeon. As a general rule, dressings remain on and must be kept dry until your first post-operative appointment. Keep in mind, however, that every surgery is different, so please follow the advice of your surgeon.
  • If you experience uncontrollable pain, nausea, vomiting, bleeding, or a temperature over 101 degrees Fahrenheit, call your surgeon as soon as possible. Dial 911 if your condition is life-threatening.
  • Please call your surgeon’s office for any questions regarding your surgery or post-operative care. Questions or comments regarding the surgery center should be referred to the Nurse Administrator at (480) 284-4355.

Medical records

If you would like to request copies of medical records,
please call (480)-284-4355.

HIPAA

Please take a few minutes to read our Notice of Privacy Practices. It describes how we may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also explains your rights to access and control your protected health information. HIPPA Privacy Form

Advance Directives

Advance directives are written instructions, such as living will, durable power of attorney for health care, health care proxy, or do not resuscitate (DNR) request, recognized under state law and relating to the provision of health care when the individual is incapacitated and unable to communicate his/her desires.

In the State of Arizona, all patients have the right to participate in their own healthcare decisions and to make advance directives or to execute Powers of Attorney that authorize others to make decisions on their behalf based on the patients expressed wishes when the patient is unable to make decisions or unable to communicate decisions.  North Scottsdale Outpatient Surgery Center (NSOSC) respects and upholds those rights. However, unlike in an acute care hospital setting, NSOSC does not routinely perform “high risk” procedures.  While no surgery is without risks, most surgeries performed at this center are considered to be at minimal risk.  You will discuss the specifics of your procedure with your physician who can answer your questions regarding its risks, your expected recovery, and care after your surgery.  Our team is dedicated to delivering the highest quality care in a safe environment that places the patient at the center of our care. Arizona State Law (CRF 416.50 Conditions for Coverage) permits us to decline to implement certain elements of your advance directives, based on our conscience and commitment to patient care.  It is the policy of NSOSC that if an adverse event occurs during your procedure or treatment, the medical surgical team will initiate resuscitative or other stabilizing measures and transfer you to an acute care hospital for further evaluation. We will share your advance directives with the caregivers at the acute care hospital where you are transferred. At the acute care hospital, further treatment or withdrawal of treatment measures already begun will be ordered in accordance with your wishes, advance directive, or health care power of attorney.  If you do not agree with our facility policy we will assist you to reschedule your procedure in a facility more suited to your healthcare needs.

 

For more information on Advance Directives, you may contact:

The Arizona Secretary of State
Advance Directives 1700 W. Washington
7th Floor
Phoenix, AZ 85007
Phone: 602-542-6187

 

Or learn more on the web at https://www.azsos.gov/Adv_Dir/ and click on the “Guide to Filing Advance Directives”

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  • AID: 2 years
  • ANID: 2 years
  • Conversion: 3 months
  • DSID: 14 days
  • FCNEC: 1 year
  • FLC: 10 seconds
  • FPAU: 3 months
  • FPGCLAW: 3 months
  • FPGCLDC: 3 months
  • FPGCLGB: 3 months
  • IDE: 2 years
  • NID: 6 months
  • RUL: 1 year
  • TAID: 14 days
  • __gads: 2 years
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  • _gac_: 3 months
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  • _gcl_au: 3 months
  • _gcl_aw: 3 months
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  • id: 2 years
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Google Ad Manager (Google LLC)

Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.
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  • IDE: 2 years
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  • RUL: 1 year
  • TAID: 14 days
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  • _gac_: 3 months
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  • _gcl_au: 3 months
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  • _gcl_gb: 3 months
  • _gcl_gf: 3 months
  • _gcl_ha: 3 months
  • id: 2 years
  • test_cookie: 15 minutes

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Mailchimp (The Rocket Science Group LLC)

Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.

Personal Data processed: address, company name, Cookies, country, date of birth, email address, first name, gender, last name, phone number, Usage Data, username and various types of Data.

Place of processing: United States – Privacy Policy.

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

AdRoll (AdRoll, Inc.)

AdRoll is an advertising service provided by AdRoll, Inc.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • __adroll: 14 hours
  • __adroll_bounce_closed: 5 years
  • __adroll_bounced3: 5 years
  • __adroll_consent_data: indefinite
  • __adroll_consent_params: duration of the session
  • __adroll_fpc: 2 years
  • __adroll_load_stats: 1 month
  • __adroll_shared: 2 years
  • __adroll_tcf_banner_seen: indefinite

 

Google Ads Remarketing (Google LLC)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.

 

Users can opt out of Google’s use of cookies for ads personalization by visiting Google’s Ads Settings.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AID: 2 years
  • ANID: 2 years
  • Conversion: 3 months
  • DSID: 14 days
  • FCNEC: 1 year
  • FLC: 10 seconds
  • FPAU: 3 months
  • FPGCLAW: 3 months
  • FPGCLDC: 3 months
  • FPGCLGB: 3 months
  • IDE: 2 years
  • NID: 6 months
  • RUL: 1 year
  • TAID: 14 days
  • __gads: 2 years
  • __gsas: 2 years
  • _gac_: 3 months
  • _gac_gb_: 3 months
  • _gcl_au: 3 months
  • _gcl_aw: 3 months
  • _gcl_dc: 3 months
  • _gcl_gb: 3 months
  • _gcl_gf: 3 months
  • _gcl_ha: 3 months
  • id: 2 years
  • test_cookie: 15 minutes

 

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

Personal Data processed: Cookies and email address.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

 

Google Ad Manager Audience Extension (Google LLC)

Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC that tracks the visitors of this Application and allows selected advertising partners to display targeted ads across the web to them.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AID: 2 years
  • ANID: 2 years
  • Conversion: 3 months
  • DSID: 14 days
  • FCNEC: 1 year
  • FLC: 10 seconds
  • FPAU: 3 months
  • FPGCLAW: 3 months
  • FPGCLDC: 3 months
  • FPGCLGB: 3 months
  • IDE: 2 years
  • NID: 6 months
  • RUL: 1 year
  • TAID: 14 days
  • __gads: 2 years
  • __gsas: 2 years
  • _gac_: 3 months
  • _gac_gb_: 3 months
  • _gcl_au: 3 months
  • _gcl_aw: 3 months
  • _gcl_dc: 3 months
  • _gcl_gb: 3 months
  • _gcl_gf: 3 months
  • _gcl_ha: 3 months
  • id: 2 years
  • test_cookie: 15 minutes

 

Remarketing with Google Analytics (Google LLC)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

Personal Data processed: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • test_cookie: 15 minutes
  • IDE: 2 years
  • _gcl_*: 3 months

How to manage preferences and provide or withdraw consent

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User’s consent, the Owner may be unable to provide related features.

Owner and Data Controller

8913 E. Bell Road Suite 101A Scottsdale, AZ 85260
480-842-8606

Owner contact email: kyle@dlmconversion.com

Since the use of third-party Trackers through this Application cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Application.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Latest update: January 15, 2020

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.